Privacy Policy – PinkoSpin Canada
Effective Date: 15.08.2025
At PinkoSpin Canada, protecting your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, create an account, and participate in our gaming services.
1. Information We Collect
We collect both personal and technical data to provide a secure and personalized gaming experience:
- Personal details: Name, date of birth, address, contact information.
- Account information: Username, password, transaction history, preferences.
- Payment data: Deposit and withdrawal records, payment method used.
- Technical information: IP address, browser type, operating system, device identifiers, cookies.
2. How We Use Your Data
We process your information to:
- Verify your identity and confirm legal age eligibility
- Process deposits, withdrawals, and other account transactions
- Provide customer support and personalize your gaming experience
- Detect and prevent fraud, money laundering, and unauthorized activity
- Comply with Canadian laws and regulations
- Send promotional offers (only if you opt in)
3. Data Sharing
We never sell your personal information. However, we may share it with:
- Payment processors for secure transactions
- Regulatory bodies when required by law
- Fraud prevention services to maintain account safety
- Technology and analytics providers to operate and improve our services
All third-party partners must comply with strict confidentiality and security agreements.
4. Cookies and Tracking
We use cookies to:
- Keep you logged in and save your preferences
- Monitor website performance and improve functionality
- Deliver targeted promotions and content
You may disable cookies in your browser settings, but this may affect site performance.
5. Data Security
We implement advanced security measures, including encryption, secure servers, and firewalls, to protect your information from unauthorized access or misuse.
6. Your Rights
As a registered player in Canada, you have the right to:
- Request a copy of your personal data
- Correct or update inaccurate details
- Withdraw consent for marketing communications
- Request deletion of your personal information (subject to legal retention requirements)
7. Age Restrictions
Our services are available only to individuals who are 18 years or older (or the legal gambling age in their province/territory). Accounts found to be underage will be closed, winnings forfeited, and funds returned.
8. Data Retention
We keep your personal information only as long as necessary to meet legal, regulatory, and operational requirements, after which it will be securely deleted.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Effective Date.”